Refunds
1. Cancellation of Orders and Returns
1.1 Under distance selling regulations, you have the right to cancel a purchase of goods or services made through the website. At any time after you have placed the order for goods until the date eight Working Days after the day you placed the order or receive the Goods (whichever is later). n accordance with INVEST EVENTS LTD’s rights under the Distance Selling Regulations, YOU WILL LOSE YOUR RIGHT TO RETURN THE GOODS IF YOU UNSEAL THEM FOLLOWING RECEIPT OF THEM. In the case of event services you have the right to cancel your purchase up to seven working days after the purchase date, provided you have not already been in receipt of services, in which case any refund details or guarantees specific to the individual events or services displayed at the point of purchase will apply.
1.2 If You decide to cancel a purchase You must notify INVEST EVENTS LTD by telephone to 01603 340 250 or email to contact@investevents.co.uk. Iif you have received the Goods, You must return them to INVEST EVENTS LTD by recorded mail enclosing the invoice.
1.3 Upon cancellation of an order INVEST EVENTS LTD will refund the whole sum paid by You (including costs of postage and packing for delivery to you) within 30 days of you notifying INVEST EVENTS LTD of cancellation. You are responsible for the cost of returning the goods to INVEST EVENTS LTD upon cancellation of an order. If you do not return the goods cancelled to INVEST EVENTS LTD it will arrange to collect them and will deduct the cost of such collection from the refund due to you. This does not affect the moneyback guarantee unique to the product in question offered by INVEST EVENTS LTD.
1.4 If any of the goods you receive are corrupted, defective or do not match the order placed, you may return them to INVEST EVENTS LTD by recorded mail or e-mail enclosing the invoice and stating the nature of the corruption, defect or mistake and if it is satisfied that the goods are corrupt, defective or do not match the order you placed, INVEST EVENTS LTD will replace such goods or refund of the fee [and the cost of returning those Goods.] This does not apply to goods damaged in transit.
1.5 INVEST EVENTS LTD’s sole liability to the client for goods which are corrupt, defective or which do not match the Client’s order shall be limited to replacement of those goods or refund of the Fee [and delivery charges].
